Scrum Master - Zuora

Professional Summary

We are seeking an experienced Scrum Master / Zuora Consultant with strong expertise in Zuora and Workday to facilitate Agile ceremonies, eliminate team blockers, and coach team members on Agile best practices. This position is open to 100% remote candidates in the USA or Nearshore (LATAM). Exceptional communication skills are mandatory.

Key Responsibilities

• Facilitate Agile Ceremonies: Lead focused Daily Standups (15 mins), Sprint Planning, Sprint Reviews/Demos, and Team Retrospectives.
• Remove Impediments: Step in immediately to clear roadblocks (access issues, requirement gaps, cross-team dependencies) and protect developers from external distractions.
• Track & Coach: Maintain clean Jira/Azure DevOps boards, track velocity for accurate delivery forecasting, and guide team members and Product Owners on drafting clear work items.

Technical Requirements (Must-have)

• Solid experience as a Scrum Master or Agile Facilitator.
• Strong hands-on experience with Zuora.
• Solid working knowledge of Workday.
• Strong verbal and written communication skills.

Desired Skills (Nice-to-have)

• Experience with Workday 1.5 (preferred).
• Proficiency with Jira or Azure DevOps.
• Experience in Nearshore/cross-border team collaboration.