Sales Representative

Professional Summary

We are looking for a highly professional and customer-focused Sales Representative who can understand and anticipate customers' expectations, identify and analyze their individual needs, deliver a personalized and exceptional retail experience, embody the brand's culture and service standards, and build strong, lasting relationships with customers.

Key Responsibilities

• Provide customers visiting the store with a high-standard, personalized, and exceptional shopping experience.
• Accurately identify customer needs and recommend appropriate products and solutions.
• Effectively communicate the brand identity, product portfolio, and brand story to customers.
• Proactively drive sales in line with sales targets and contribute to overall store performance.
• Build strong and sustainable relationships with existing customers.
• Develop the customer portfolio, conduct regular follow-ups, and increase customer loyalty.
• Contribute to the execution of store operations in accordance with brand procedures and standards.
• Support overall sales and store performance targets.

Technical Requirements (Must-have)

• Strong communication and interpersonal skills, with excellent representation and presentation abilities.
• Customer-oriented mindset with a strong awareness of service quality and excellence.
• Strong sales and persuasion skills with a target-driven focus.
• Proven relationship management and customer portfolio development skills.
• Ability to represent brand culture and corporate values effectively and appropriately.
• High standards of professional appearance and conduct, detail-oriented, disciplined, and responsible.

Desired Skills (Nice-to-have)

• Preferably, at least 4 years of sales experience in the luxury retail sector.
• Experience working with luxury-brand clientele and high-expectation customers.